BLOGS
Open Source and Mobile Financial Services

Kent McNeil  December 8, 2009

I was researching the product suite offered by Talend at the request of a client.  It seems to be a very rich and robust solution and is based on open source which makes it that much more interesting.  Talend offers many products and services but at a high level the solution is comprised of Data Integration, Data Migration, Data Synchronization and ETL for Business Intelligence and Data Warehousing. Several telecommunication companies including Virgin Mobile and AOL have implemented their solutions and Virgin Mobile gives an in-depth endorsement of the product specifically about how it can keep costs low for an ...

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Good outlook for mobile holiday shopping

Kent McNeil  December 1, 2009

The holidays are a great time to relax and catch-up with family and friends but it can also be a pain as you try and navigate the over crowded malls and shopping centers.  I have no idea if the recession is over but people, at a minimum, seem to be going to shopping areas. If they are buying or not I have no clue but finding a parking spot and moving to my desired store front is just as frustrating as years past. Holiday shoppers are benefitting this year as retailers embrace the mobile channel.  Holiday shopping this season should be a little easier as you can research product information, ...

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Mobile Banking ROI continued

Kent McNeil  November 24, 2009

In my last blog I asked what the ROI or value proposition for mobile banking is and what specific areas the ROI or value proposition depended upon.   A few of the obvious questions are will Mobile Banking reduce costs by converting a certain percentage of activities from higher cost channels?  Will it help retain customers?   Will it attract a new demographic? The questions can go on and on but the ultimate factor I was after is how will this impact a banks bottom line.   Currently I cannot find a bank that can prove an ROI or cost justification for mobile banking.  There are studies out there of course but they make assumptions, ...

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ROI for Mobile Banking?

Kent McNeil  November 17, 2009

What is the ROI for mobile banking now?  And by now I mean today, and not in 5 years.  Many of the ROI or Value Propositions for Mobile Banking I have read and researched miss the mark by only briefly mentioning, or worse yet not at all addressing, the cost the banks will need to incur to launch and support the mobile channel. Based on what I have read it would appear that there are only benefits to mobile banking, and that banks can effortlessly and for very little investment implement these solutions.  Of course implementing a mobile banking solution will cost money.   It may or may not ...

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Success Factors for Mobile Payments

Kent McNeil  November 10, 2009

Mobile Money Canada is finally here.  Mobile-Financial will have many articles, research materials and interviews come out of Mobile Money Canada, which is about to take place as I write this blog.  To get Mobile Money Canada started I have summarized the Success Factors presented by Enstream.   The success factors were gained after reviewing the lessons learned from the advanced mobile payment markets.  Using Enstream’s definition, the advanced mobile payment market is compromised from the following countries: Malaysia, Taiwan, Norway, Spain, Slovenia, Japan, Austria, Singapore and South Korea. The success factors for mobile payments and mobile wallets are: 1) Utilize interoperable payments as an enabler.  This should be ...

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Making Micro Payments Work

Kent McNeil  November 3, 2009

I do my best to avoid writing blogs about themes or articles posted on Mobile-Financial, as I want to keep delivering interesting content to our reader base that is different from the articles that are already posted.  I see this as a duplication of content in some sense, even if I offer an alternative point of view. However, with that said, sometimes it is great to call attention to articles that are very good and present a diverse set of viewpoints.   There is an excellent article in the E-Commerce Times focusing on the challenges and opportunities with making the micro-payments model work.  The author, Mr. Sheehan, asserts ...

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Positive Trends for Mobile Payments

Kent McNeil  October 28, 2009

The debate appears to be over about consumer’s willingness to adopt mobile payments.  The Mobile Banker from the American Banker published an article about Mobile Payment Systems also known as Mobile Payment Solutions or simply as Mobile ......

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Amazon Mobile Payments

Kent McNeil  October 27, 2009

Amazon continues to push forward with their innovative mobile strategy hinged upon the ability to facilitate mobile payments.    Amazon has recently announced the introduction of Amazon Mobile Payments Service (MPS), which will be led by Howard Gefen, formerly vice president of marketing and business development with mobile-payments processor Obopay Inc. What is Amazon MPS?   From Business Wire: “Amazon Payments … announced the availability of the Amazon Mobile Payments Service (Amazon MPS), providing developers, merchants and distributors of mobile applications an easy way to process payments from mobile devices and extend Amazon’s 1-Click checkout experience to their customers. Amazon MPS enables tens of millions of Amazon customers to ...

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Positive Trends for Mobile Payments

Kent McNeil  October 19, 2009

The debate appears to be over about consumer’s willingness to adopt mobile payments.  The Mobile Banker from the American Banker published an article about Mobile Payment Systems also known as Mobile Payment Solutions or simply as Mobile payments. The article stresses the importance mobile payments, contactless payments, Near Field Communication (NFC) and related mobile services will play in the coming years.   According to the article as much as 20% of all credit/debt transactions could be mobile or an alternative by the year 2012. What is interesting is who is leading the change and how the change is being executed in the marketplace. ...

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Mobile Banking - Ranking the Vendors

Kent McNeil  October 13, 2009

A couple of months ago I wrote a blog about Mobile Banking and the fact that Mobile Banking initiatives should have their own strategy.  After receiving numerous amounts of feedback about the blog I have decided to share the actual research.  16 separate vendor products were researched and rated.   Outlined below are the areas researched for each of the vendor solutions. 1)   Functionality 2)   Ease of Activation 3)   Security 4)   Partnerships 5)   Geographic Presence 6)   Implementation Experience 7)   Financial Institution Relationships 8)   MNO Relationships 9)   Financial Stability of the company 10)  Complimentary Product offerings 11)  Primary Focus Area I have removed the ratings as you will need to decide given your organizations objectives, which solution will be the best fit within your organization ...

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 Kent McNeil's Bio

Name:  
Kent McNeil

Kent McNeil is a recognized expert in the mobile financial services industry. He has helped wireless operators, international remittance providers and application service providers develop mobile financial strategies and commercialize their product offerings. Mr. McNeil is responsible for the mobile practice’s financial service offerings, its market research and overseeing client consulting engagements. Mr. McNeil also contributes to the mobile financial services information portal that provides industry insight and news to professionals around the world (www.mobile-financial.com). His specialties include mobile marketing, mobile applications, telecom open-source software (OSS) and business support systems (BSS) in wireless and wireline networks, enterprise application integration (EAI) open-source software, service-oriented architectures (SOA), service-delivery platforms (SDP) and business process management (BPM). He also manages DonRiver’s offshore teams.

 

Prior to joining DonRiver, Mr. McNeil served as an executive for Accenture, where he focused on network technology consulting, specifically on defining and implementing operational software solutions for Tier 1 wireless operators and telecommunications service providers.

 

Mr. McNeil holds a bachelor’s degree in Management Information Systems from the University of Texas in Austin.