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The Secret of Successful Mobile Services

Diarmuid Mallon  July 5, 2010

Earlier this year we published our Global Usage and Acceptance Survey Report. The survey looked at how consumers are using their mobile devices today, and what new services they would be interested in. We looked at three service areas: mobile commerce, mobile CRM and next generation carrier services. The survey was completed by more than 4,100 mobile users, in sixteen countries using an online methodology, with at least 250 mobile phone users per country. The countries in the survey were Argentina, Australia, Canada, China, France, Germany, India, Indonesia, Italy, Malaysia, Mexico, Singapore, South Africa, Spain, United Kingdom, and USA. Our research shows that consumers are beginning to take additional paid mobile ...

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OSS Delivery Thoughts

Richard Coles  June 30, 2010

I recently read an OSS Vendor market assessment by Gartner. I noticed in this report that no vendor scored Very Strong in Products and Services (aka Delivery). So why is that? As the report mentions, “Many of the vendors profiled...have been go......

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Meet mobile money startups at Mobile Money Canada

Brent Ho-Young  June 23, 2010

Hello Mobile Money Startups! We are almost half way through the year.  Can you believe how fast time flies?  From my conversations with many of you, I know that many of you are in the midst of developing and delivering cutting edge mobile money applications this year.  Keep up the great work!   If you are a startup launching a new mobile banking, mobile payment, or mobile money transfer service, I would like to hear from you.  We at Mobile-Financial.com and DonRiver Inc. are in the midst of planning the Mobile Money Canada conference.  Mobile Money Canada will take place on September ...

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Mobile Commerce and Retailers

Brady Muprhy  June 15, 2010

A previous post of mine talked about the rise in retailers focusing on mobile marketing strategy to increase their awareness, drive traffic to stores and keep customers engaged via their mobile device.  The mobile ecosystem is evolving extremely quickly and I’d like to continue the theme of retailers but will take this opportunity to focus in greater detail on mobile commerce.  Mobile commerce means different things to different people, depending on who you’re talking to.  I’ve come across the following definitions of Mobile Commerce: PSMS (Premium SMS) where a user’s mobile bill is invoiced due to a user sending a premium ...

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10 Tips for OSS Success

Richard Coles  May 18, 2010

 This month marks 10 years in OSS project delivery for me, and its been a fascinating and throughly enjoyable journey.    To mark the occasion and thank all those I have worked with, I thought I would share 10 tips for OSS success&#......

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OSS Projects: Start off right

Kent McNeil  April 29, 2010

I was reading a discussion on the TP group on LinkedIn this week and the topic was ‘Do Consultants add sufficient value’.   Great question and one that I would guess could be discussed endlessly.  At the end of the day consultan......

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Mobile Money Canada - Calling all Speakers!

Anant Tailor  April 27, 2010

As you may have seen, the date for Mobile Money Canada 2010 has been set for September 21st and our plans for the event are in full gear!  We have already received an overwhelming response from interested attendees and are quickly filling spots, so if you're hoping to attend the event this year, please register early to avoid disappointment.  You can submit your registration here.In an effort to once again cover a wide array of applicable topics and draw upon practical experience from across the industry, we are reaching out to interested parties to submit a speaking proposal at this ...

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Bangladesh in ‘Bank Led’ remittance model

Kent McNeil  April 23, 2010

Bangladesh in ‘Bank Led’ remittance model Bangladesh has entered the international mobile remittance market based on the previous success of the Philippines model.  Bangladesh’s migrant workforce has been encountering the typical remittance issues: inability to send money frequently, delays while sending, unsecure distribution, inconsistent delivery methods, etc.   To combat these issues Bangladesh has established an mRemittance service supported by two local banks -- Dhaka Bank Ltd and Eastern Bank Ltd -- and the country's second largest mobile operator, Banglalink.   This is a ‘bank led’ model ensuring the process adheres to financial regulations.   The value chain between the banks and mobile carrier ...

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2 Additional Challenges in Testing a Mobile Money Transfer Solution

Anant Tailor  April 20, 2010

In response to my previous blog '5 Common Challenges in Testing a Mobile Money Transfer Solution', I received several emails about challenges and hurdles that others have encountered while performing testing of their mobile money transfer solutions.  Thanks to all that took the time to share their experience!  Below are 2 additional recurring themes that came out of the responses that I received.  These may prove helpful to those of you who are in the heat of delivery.  The first one builds upon one of my previous items, but it further illustrates the particular challenge in such a tricky integration ...

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IT Transformation Programs…let the madness begin.

John McVey  April 20, 2010

  I’ve been involved in two (and soon possibly three) IT Transformation programs throughout my career with IT investment dollars in the billions and programs lasting many years.  IT Transformation programs are a heaven-sent for systems......

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